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Start Date	Description	Technician	Amount
2013-09-17	COURTESY INSPECTION (FREE) CUSTOMER STATES THE VEHICLE IS OVERHEATING, PLEASE CHECK AND ADVISE. TECHNICIAN WAS INFORMED THE COOLANT LEVEL HAD JUST BEEN TOPPED OFF. TECHNICIAN TEST DROVE AND WAS UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN FOUND THE V-BELT TO BE FLIPPED UPSIDE DOWN AND THE IDLER PULLEY TO BE BENT. TECHNICIAN PERFORMED COOLING SYSTEM PRESSURE TEST AND FOUND NO ETERNAL LEAKS PRESENT AT THIS TIME. TECHNICIAN THEN CHECKED FOR HYDROCARBONS IN THE COOLING SYSTEM THAT WOULD INDICATE A HEAD GASKET FAILURE, AND FOUND NO HYDROCARBONS. OIL LEVEL WAS ALSO TAKEN INTO CONSIDERATION AS A POSSIBILITY, OIL LEVEL IS SLIGHTLY OVERFULL AT THIS TIME AND LEVEL HAS BEEN MARKED FOR MONITORING PURPOSES. TECHNICIAN FOUND ANOTHER CASE OF COOLANT LOSS TO BE A FAULTY PIPE UNDER THE INTAKE ALLOWING COOLANT TO BURN THROUGH THE ENGINE. TECHNICIAN RECOMMENDS CAUTIOUSLY DRIVE CAR AND MONITOR OIL AND COOLANT LEVELS.	PAUL HAWKINS	$0.00
2013-09-18	TECHNICIAN FOUND THE V-BELT TO BE OFF TRACK. AFTER FURTHER INSPECTION TECHNICIAN FOUND THE IDLER PULLEY TO BE VERY LOOSE AND RECOMMENDS REPLACE PULLEY. BELT BEING UPSIDE DOWN HAS ALSO CAUSED VISIBLE DAMAGE TO THE V-BELT.	PAUL HAWKINS	$122.39
Sub-total			$122.39
Hazardous Materials Disposal			$551
Shop Supplies			$6.73
Sub-total			$134.63
Tax ($6.85%)			$838
Total			$143.02

Payments

Total Payments To Date			$143.02
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap