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Start Date	Description	Technician	Amount
2013-09-30	COURTESY INSPECTION (FREE) CUSTOMER STATES THE ENGINE HAD WHITE SMOKE COMING FROM UNDER THE ENGINE, PLEASE CHECK AND ADVISE.	Brian Warren	$0.00
2013-09-30	TECHNICIAN FOUND THE A/C FAN TO BE INOPERATIVE AND RECOMMENDS REPLACE.	Brian Warren	$180.73
2013-09-30	TECHNICIAN FOUND THE UPPER RADIATOR HOSE TO HAVE BLOWN A HOLE IN IT. TECHNICIAN BELIEVES THE RADIATOR HOSE WAS A RESULT OF A HEAD GASKET FAILURE. TECHNICIAN RECOMMENDS REPLACE HOSE AND CHECK COOLING SYSTEM FOR HYDROCARBONS WHICH WOULD INDICATE A HEAD GASKET FAILURE.	Brian Warren	$30.16
2013-09-30	TECHNICIAN FOUND THERE TO BE EXCESSIVE HYDROCARBONS IN THE COOLING SYSTEM AND RECOMMENDS REMOVE CYLINDER HEAD AND REPLACE HEAD GASKET.	Brian Warren	$1,557.20
2013-09-30	TOW VEHICLE.	ALEX GALLARDO	$0.00
Sub-total			$1,768.09
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,865.46
Tax ($6.85%)			$121.11
Total			$1,986.57

Payments

Total Payments To Date			$1,986.57
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap