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Start Date	Description	Technician	Amount
2013-09-30	COURTESY INSPECTION (FREE)	Brian Warren	$0.00
2013-09-30	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE TWO CODES ON, P0420 AND A P0330. TECHNICIAN PERFORMED DIAGNOSIS ON THE PO330 BANK TWO KNOCK SENSOR PROBLEM. TECHNICIAN FOUND THE KNOCK SENSOR CIRCUIT AND THE KNOCK SENSORS TO BE TESTING WITHIN SPECIFICATION AT THIS TIME. THE KNOCK SENSORS ON THIS APPLICATION ARE VERY COMMON TO FAIL, AND TECHNICIAN RECOMMENDS REPLACE BOTH KNOCK SENSORS AND HARNESS AND RE-CHECK THE SYSTEM. TECHNICIAN FOUND THE CODE P0420 FOR A CATALYTIC CONVERTER FAILURE. TECHNICIAN CHECKED LONG AND SHORT TERM FUEL TRIMS AND THEY ARE WITHIN SPECIFICATION AT THIS TIME. TECHNICIAN FOUND THERE TO BE A TORN INTAKE BOOT AND RECOMMENDS REPLACE THE INTAKE BOOT AS A POSSIBLE CAUSE, CLEAR THE CODE, AND RE-CHECK FOR FURTHER POSSIBLE FAILURE.	Brian Warren	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.01
Shop Supplies			$4.90
Sub-total			$98.08
Tax ($6.85%)			$6.11
Total			$104.19

Payments

Total Payments To Date			$104.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap