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Start Date	Description	Technician	Amount
2013-10-09	COURTESY INSPECTION (FREE) CUSTOMER STATES THE ENGINE OVERHEATED AND DIED. TECHNICIAN FOUND THE COOLANT TO BE VERY LOW AND THE OIL TO BE VERY LOW. TECHNICIAN TOPPED OFF BOTH FLUIDS AND CHARGED THE BATTERY. AFTER ENGINE WAS STARTED TECHNICIAN NOTED THE LOWER RADIATOR HOSE TO BE LEAKING BADLY AND THERE IS A SIGN OF HYDROCARBONS IN THE COOLING SYSTEM WHICH WOULD INDICATE A HEAD GASKET FAILURE. PRICE FOR REPAIR IS AVAILABLE UPON REQUEST.	RUSSELL HUDSON	$27.47
Sub-total			$27.47
Hazardous Materials Disposal			$1.24
Shop Supplies			$1.51
Sub-total			$30.22
Tax ($6.85%)			$1.88
Total			$32.10

Payments

Total Payments To Date			$32.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap