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Start Date	Description	Technician	Amount
2013-10-14	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A CODE P0410. TECHNICIAN FOUND THE FUSE FOR THE SECONDARY AIR PUMP TO BE BLOWN. TECHNICIAN FOUND THERE TO BE WATER IN THE PUMP WHICH CAUSED THE FUSE TO BLOW. TECHNICIAN CHECKED AND PROPERLY ROUTED THE PUMP INLET HOSE TO AVOID FUTURE WATER FROM ENTERING SYSTEM. TECHNICIAN DRAINED TO THE BEST OF OUR ABILITY THE WATER FROM THE PUMP. SYSTEM IS NOW WORKING AS DESIGNED AT THIS TIME, HOWEVER IT IS POSSIBLE THE WATER MAY HAVE DAMAGED THE PUMP. TECHNICIAN RECOMMENDS TEST DRIVE AND SEE IF CODE RETURNS. IF CODE RETURNS PUMP REPLACEMENT MAY BE NECESSARY.	PAUL HAWKINS	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.01
Shop Supplies			$4.90
Sub-total			$98.08
Tax ($6.85%)			$6.11
Total			$104.19

Payments

Total Payments To Date			$104.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap