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Start Date	Description	Technician	Amount
2013-11-04	BG - FLUSH - LONG LIFE COOLANT. FLUSH HEATER CORE. TECHNICIAN WAS ABLE TO FLUSH THE HEATER CORE THREE TIMES. EACH TIME THE TEMPERATURE RAISED ABOUT TEN DEGREES. TECHNICIAN RECOMMENDS DRIVE VEHICLE FOR A COUPLE DAYS AND SEE IF IT CONTINUES TO IMPROVE. TECHNICIAN HAS CONCLUDED THE HEATER CORE WAS AND IS STILL PARTIALLY PLUGGED. TO COMPLETELY REPAIR THE CONCERN HEATER CORE REPLACEMENT MAY BE NECESSARY.	JACOB KAUFFMAN	$109.95
2013-10-31	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET CUSTOMER STATES THAT THERE IS NOT ANY HEAT COMING OUT OF VENTS. TECHNICIAN FOUND THE TEMPERATURE BLEND DOOR ACTUATOR TO BE FUNCTIONING, THE ENGINE TEMPERATURE IS AT NORMAL OPERATING TEMPERATURE, THE COOLANT LEVEL IS FULL. TECHNICIAN FOUND THE HEATER CORE TEMPERATURE TO BE OFF FROM INLET TO OUTLET. TECHNICIAN RECOMMENDS FIRST PERFORM COOLANT SYSTEM SERVICE AND INCLUDE FLUSH THE HEATER CORE.	JACOB KAUFFMAN	$89.17
Sub-total			$199.12
Hazardous Materials Disposal			$896
Shop Supplies			$10.95
Sub-total			$219.03
Tax ($6.85%)			$13.64
Total			$232.66

Payments

Total Payments To Date			$232.66
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap