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Start Date	Description	Technician	Amount	Delete?	Decline?
2013-11-04	DUE TO MILAGE, TECHNICIAN RECOMMENDS REPLACING THE TIMING BELT AND ALSO SERPENTINE BELTS DUE TO CRACKED AND WORN. R&R TIMING BELT, TENSIONER, WATER PUMP, SERPENTINE BELTS.	JACOB KAUFFMAN	$582.34	X	%
2013-11-05	DUE TO MILEAGE OF VEHICLE, TECHNICIAN RECOMMENDS REPLACING SPARK PLUGS AND WIRES. R&R SPARK PLUGS, WIRES, PLENUM GASKET	JACOB KAUFFMAN	$422.23	X	%
Sub-total			$1,004.57
Hazardous Materials Disposal			$30.14
Shop Supplies			$40.18
Sub-total			$1,074.89
Tax ($7.25%)			$72.83
Total			$1,147.72

KPI's

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KPI	Target	Actual	Gap