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Start Date	Description	Technician	Amount
2013-12-10	COURTESY INSPECTION (FREE) CUSTOMER CONCERNS OF POPPING, AND BNINDING WHILE DRIVING. TECHNICIAN FOUND THAT THE CHECK ENGINE LIGHT ON, ABS LIGHT ON PRIOR, THE 4LOW LIGHT WAS ON BUT THE SWITCH WAS IN THE 4 HIGH SETTING. CONFIRMED NOISE AND BINDING. TECNICIAN FOUND THAT THE RIGHT OUTER CV JOINT HAD COME OUT OF THE SOCKET, BROKE THE SPEED SENSOR WIRES, SLIGHT DAMAGE TO GUARD AROUND CV SOCKET. PULLED CODES FOR CHECK ENGINE AND ABS LIGHT. CODE C1145 RIGHT FRONT SPEED SENSOR INPUT, WHILE RUNNING CODE P1184 ENGINE OIL TEMP OUT OF RANGE. POENDING AND HISTORY CODES WERE P0171 B1 LEAN, P0300 RANDOM MISSFIRE, P0303, P0306, P0307, P0316 MISSFIRE AT STARTUP, P0420 B1 CATALYST BELOW EFFICIANCY. ALSO UPON INSPECTION OF VEHICLE THERE IS A CRACK IN WINDSHIELD ALONG TOP, OIL CHANGE STICKER SHOWED DUE AT 111K NOW AT 133K, NO OIL ON DIPSTICK, P/S FLUID BELOW MIN MARK, AIR FILTER A LITTLE DUSTY, SERPENTINE BELT HAS SOME CRACKS BEGINNING, LIGHT CORROSION AT BATTERY TERMINALS, FRONT BRAKE AT 6 AND REARS AT 8, THE OIL PAN APPEARS TO BE SEEPING, FRONT DIFFERENTIAL FLUID IS BLACK, T-CASE APPEARS TO BE SEEPING AT CENTER SEAL AT BOTTOM, DUE TO MILEAGE AND MISSFIRE CODES, SPARK PLUG REPLACEMENT SUGGESTED.	JACOB KAUFFMAN	$0.00
2013-12-10	TECHNICAIN FOUND THAT THE ABS SPEED SENSOR WIRE HAD BEEN BROKEN FROM THE CV JOINT SEPERATING. REPAIR WIRES.	Brian Warren	$44.59
2013-12-10	TECHNICAN FOUND RIGHT CV JOINT TO BE SEPERATED FROM SOCKET. R&R RIGHT CV AXLE SHAFT. TECHNICIAN STATES THE AXLE IS AT AN ANGLE MORE SEVERE THAN STOCK DUE TO A LEVELING KIT.	Brian Warren	$254.16
2013-12-10	TUNE UP FORD 5.4L TRITON 3V V8. TECHNICIAN HAD SIX OF THE SPARK PLUGS BREAK OFF UPON REMOVAL. TECHNICIAN REQUIRED THE USE OF SPECIAL TOOL TO EXTRACT BROKEN PIECES.	Brian Warren	$638.73
Sub-total			$937.48
Hazardous Materials Disposal			$42.19
Shop Supplies			$49.11
Sub-total			$1,028.78
Tax ($6.85%)			$64.22
Total			$1,093.00

Payments

Total Payments To Date			$1,093.00
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap