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Start Date	Description	Technician	Amount
2013-12-19	COURTESY INSPECTION (FREE) THERE IS NOISE COMING FROM THE RIGHT FRONT WHILE DRIVING. PLEASE INSPECT FRONT END. TECHNICIAN TEST DROVE AND CONFIRMED A NOISE UP FRONT. UPON INSPECTION THE TECHNICIAN FOUND THAT THE LICENCE PLATE LIGHTS ARE OUT, PARKING BRAKE GOES TO FLOOR BUT DOES HOLD, OIL CHANGE LIGHT IS ON, BRAKE FLUID AT 3%, THERE APPEARS TO BE OIL BUILDUP AROUND THE TRANSMISSION OIL COOLER LINES. THE FRONT END HAS SOME SMALL LOWER BALL JOINT PLAY AND THE CENTER LINK TWISTS AT THE IDLER AND PITMAN ARM. THERE IS A SIMILAR NOISE WHEN THE TIRE IS MOVED AND THE IDLER ARM TWISTS. ALSO THE RIGHT LOWER SHOCK TWISTED A BIT. FRONT BRAKES AT 4/32 ON INNER PAD AND REARS AT 6/32	JACOB KAUFFMAN	$0.00
2013-12-20	PLEASE DIAGNOSE THE FRONT END NOISE ON THE RIGHT SIDE WHILE DRIVING. TECHNICIAN FOUND THERE TO BE A LITTLE NOISE FROM THE IDLER ARM. UPON FURTHER INSPECTION TECHNICIAN FOUND THE RIGHT SIDE LOWER SHOCK TO HAVE A SLIGHTLY LOOSE BOLT. TECHNICIAN TIGHTENED THE BOLT AND IS NOW WORKING AS DESIGNED WITH NO NOTABLE NOISES.	RUSSELL HUDSON	$44.59
Sub-total			$44.59
Hazardous Materials Disposal			$2.01
Shop Supplies			$2.45
Sub-total			$49.05
Tax ($6.84%)			$3.05
Total			$52.10

Payments

Total Payments To Date			$52.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap