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Start Date	Description	Technician	Amount	Delete?	Decline?
2013-12-20	ALIGNMENT - FRONT END	JACOB KAUFFMAN	$64.99	X	%
2013-07-05	BG - FLUSH - BRAKE	LUKE HARRISON	$79.99	X	%
2013-07-05	BG - FLUSH - TRANSMISSION FLUSH (ALLISON ) INCLUDES FACTORY REPLACEMENT TRANSMISSION FILTER	LUKE HARRISON	$211.38	X	%
2013-07-05	BG - SYNTHETIC REAR DIFFERENTIAL SERVICE	LUKE HARRISON	$149.99	X	%
2013-12-20	CHEVROLET SILVERADO 2500HD FRONT END STEERING STEERING, PLEASE REPLACE THE IDLER ARM AND PITMAN ARM USING PREMIUM ACDELCO PARTS.	JACOB KAUFFMAN	$605.99	X	%
2013-12-20	COURTESY INSPECTION (FREE)		$0.00	X	%
2013-07-05	DIESEL - CHEVROLET/GMC DURAMAX POWER STEERING LINE REPLACEMENT.	LUKE HARRISON	$340.04	X	%
2013-12-20	DIESEL - DURAMAX TRANSMISSION COOLER LINE REPLACEMENT CHEVROLET/GMC DURAMAX	JACOB KAUFFMAN	$313.14	X	%
2013-09-09	LIGHT BULB REPLACEMENT (2) BOTH FRONT PARK LIGHTS.	LUKE HARRISON	$21.30	X	%
2013-09-09	LIGHT BULB REPLACEMENT (2) BOTH LICENSE PLATE BULBS.	LUKE HARRISON	$21.30	X	%
2013-07-05	TECH FOUND RIGHT REAR INNER BRAKE PAD DOWN TO ABOUT 2/32 AND TECH HIGHLY RECOMMENDS REPLACING REAR PADS, LUBING CALIPER SLIDERS AS THE LEFT SIDE HAS 5/32 AND MACHINING THE REAR ROTORS AS THEY HAVE EXCESSIVE RUST BUILD-UP. TECH ALSO RECOMMENDS INSPECTING AND ADJUSTING REAR E-BRAKE AS IT IS NOT HOLDING VERY WELL.	LUKE HARRISON	$264.64	X	%
Sub-total			$2,072.74
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$2,190.11
Tax ($7.25%)			$150.27
Total			$2,340.39

KPI's

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KPI	Target	Actual	Gap