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Start Date	Description	Technician	Amount
2014-01-27	COURTESY INSPECTION (FREE)CUSTOMER STATES THERE IS A NOISE NEAR SERPENTINE BELT AREA WHEN A/C IS TURNED ON. TECHNICIAN DID NOT CONFIRM THIS NOISE, THERE IS A LIGHT NOCKING NOISE IN ENGINE. SOUNDS LIKE IT COULD BE A LIFTER IN THE REAR BANK OF THE ENGINE. THERE IS A SERVICE BULLETIN #07-070 FOR THE ENGINE TAPPING NOISE.- TECHNICIAN ALSO FOUND THAT THE OIL LEVEL WAS 1 QT LOW, PAST DUE BY ABOUT 3500 MILES FOR OIL CHANGE. ALL TIRES ARE CHOPPED AND THE RIGHT REAR TIRE IS BELOW 2/32 AND LEFT REAR TIRE IS AT 2/32. WILL NEED NEW TIRES FOR SAFETY ON REAR. THE FRONT INNER BRAKE PAD IS 1/32. ROTOR IS 1.09 AND MIN SPEC IS 1.02. THE TRANSMISSION IS A REDDISH LIGHT BROWN COLOR.	JACOB KAUFFMAN	$0.00
2014-01-27	FLEET RATE SAFETY AND EMISSIONS*	JACOB KAUFFMAN	$30.00
2014-01-27	FLEET RATE TRUCK OIL CHANGE SERVICE	JACOB KAUFFMAN	$29.99
Sub-total			$59.99
Total			$59.99

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$59.99
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap