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Start Date	Description	Technician	Amount
2014-02-03	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)	JACOB KAUFFMAN	$49.99
2014-02-03	COURTESY INSPECTION (FREE) technician found that the right low beam and licence plate light is out. all tires were at 20 psi, fronts worn(now rears) on outer edges. transmission fluid is dark brown, coolant low in reservoir, cabin air filter is dirty, timing belt recommended if hasn't been replaced. tune up recommended if hasn't been done due to mileage and oe markings on wires. rear lower engine mount is cracking, front brakes at 5 and rear shoes at 3.	JACOB KAUFFMAN	$0.00
2014-02-03	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET DRIVERS DOOR LATCH DOESN'T FUNCTION. tested and found power and ground to door lock actuator. actuator is binding internally. needs a new one. CUSTOMER CHOSE TO BYPASS THE LOCK ACTUATOR TO ENABLE MANUAL LOCKING.	JACOB KAUFFMAN	$89.17
2014-02-03	LIGHT BULB REPLACEMENT (1) RIGHT LOW BEAM	JACOB KAUFFMAN	$25.82
2014-02-03	TIRES - ROTATE AND CHECK TIRE PRESSURES	JACOB KAUFFMAN	$17.99
Discount (100.00%)			-17.9910.00
Sub-total			$164.98
Shop Supplies			$9.07
Sub-total			$174.05
Tax ($6.18%)			$11.30
Total			$185.35
Total Discount			$17.99

Payments

Total Payments To Date			$185.35
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap