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Jobs

Start Date	Description	Technician	Amount
2014-02-14	BG - OIL CHANGE - GOOD - 0W-20 SYNTHETIC OIL. TECHNICIAN FOUND THE OIL FILTER HOUSING CAP TO BE ON VERY TIGHT AND OUR TOOLS WILL NOT REMOVE IT. TECHNICIAN IS IN FEAR OF THE CAP BREAKING BEFORE IT COMES LOOSE. TECHNICIAN SHOWED CUSTOMER AND CUSTOMER CHOSE TO TOP OIL BACK OFF WITH OUT CHANGING THE FILTER AND ATTEMPT AT ANOTHER TIME. CUSTOMER HAS BEEN WARNED THAT THE FILTER HAS LIKELY BEEN OVER TIGHTENED AND WILL NEED TO BE REPLACED AT OWNERS EXPENSE IN THE EVENT IT BREAKS AT OUR FACILITY.	Brian Warren	$57.10
Sub-total			$57.10
Hazardous Materials Disposal			$2.57
Shop Supplies			$3.14
Sub-total			$62.81
Tax ($6.85%)			$3.91
Total			$66.72

Payments

Total Payments To Date			$66.72
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap