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Start Date	Description	Technician	Amount
2014-02-25	COURTESY INSPECTION (FREE) CUSTOMER STATES THE WINDOWS ROLL DOWN WHEN THE CAR IS STARTED. CUSTOMER STATES THE ROTORS ARE WARPED. CUSTOMER STATES THE HVAC HAS A LOW FLOW CONCERN. PLEASE CHECK THE TIRES. technician confirmed drivers window rolls down upon ignition turns on. the air flow doesn't change flow locations. tires were in 20 psi range. the oil change light comes on and is almost 3k past due but is 1/4 qt low. check engine light is on also. the transmission fluid is brown, there are some oil leaks around timing cover and around oil pan. air filter is dirty, serpentine belt has micro cracks, spark plug wires appear to be original. the left outer tie rod has some play and both the front wheel bearings have play. the left front sway bar bushing is half way out of the mount. front brakes at 7 and rears at 2. the left front tire has cords showing, the right rear is close to the secondary rubber, the right front and left rear are worn evenly and at 4/32 205/70r15. technician found that the power window switch gets stuck in the downward position. the left front turn signal bulb is out. 3 CODES FOUND IN SYSTEM P0128 ENGINE COOLANT TEMP BELOW THERMOSTAT REGULATOR TEMPERATURE, P0455 EVAP SYSTEM LARGE LEAK, P1811 MAXIMUM ASAPT AND LONG SHIFT.	JACOB KAUFFMAN	$0.00
2014-02-27	CUSTOMER STATES THE DRIVERS DOOR WINDOW ROLLS DOWN WHEN CAR IS STARTED, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE DRIVERS WINDOW SWITCH TO BE FAULTY AND RECOMMENDS REPLACE.	JACOB KAUFFMAN	$253.47
2014-02-27	DIAG. LOW FLOW OF HVAC SYSTEM. TECHNICIAN FOUND THAT THE SELECTOR SWITCH DOES NOT CHANGE POSITIONS OF THE AIR FLOW, IT HAS BEEN FLOWING OUT DEFROST, VENT AND FEET AREAS. INSPECTING FOR LEAKS, TECHNICIAN FOUND THAT THE VACUUM SOURCE HOSE TO THE A/C CONTROLS BY THE BATTERY HAD BEEN DESTROYED BY BATTERY ACID. CUT OUT BAD SECTION AND INSTALLED VACUUM HOSE TO CONNECT LINES.	JACOB KAUFFMAN	$94.17
Sub-total			$347.64
Shop Supplies			$19.12
Sub-total			$366.76
Tax ($6.85%)			$23.81
Total			$390.57

Payments

Total Payments To Date			$390.57
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap