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Start Date	Description	Technician	Amount
2014-02-26	COURTESY INSPECTION (FREE)		$0.00
2014-02-26	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE ENGINE IS RUNNING REALLY ROUGH. TECHNICIAN FOUND THERE TO BE TWO RETURNING CODES P0660 AND P0303. TECHNICIAN FOUND THE VCIS SOLENOID TO BE FAULTY AND REPLACED. NOW CODE P0660 IS OFF. TECH RE-TEST DROVE AND CODE P0303 IS COMING ON STILL. TECH CHECKED AND FOUND THE SPARK PLUGS WERE WORN EXCESSIVELY AND A TUNE-UP HAD NEVER BEEN DONE. TECH ALSO FOUND OIL AROUND THE SPARK PLUGS THEREFORE TECH RECOMMENDS VALVE COVER GASKET REPLACEMENT, AND A FULL TUNE-UP. TECH ALSO FOUND THE REAR SWAY BAR BUSHINGS WERE DRY AND SQUEAKING, TECH LUBRICATED BUSHINGS AND NOW THE NOISE IS GONE.	LUKE HARRISON	$220.75
Sub-total			$220.75
Hazardous Materials Disposal			$9.93
Shop Supplies			$12.14
Sub-total			$242.82
Tax ($6.85%)			$15.12
Total			$257.94

Payments

Total Payments To Date			$257.94
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap