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Start Date	Description	Technician	Amount	Delete?	Decline?
2014-05-20	COURTESY INSPECTION (FREE)	RUSSELL HUDSON	$0.00	X	%
2014-05-19	CUSTOMER STATES THE ENGINE HAS A SURGE AT IDLE AND A LACK OF POWER, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A MISFIRE ON CYLINDER #4. TECHNICIAN CHECKED THE SPARK PLUGS AND WIRES TO FIND THEM TO BE PROPERLY OPERATING AND RECENTLY REPLACED. TECHNICIAN PERFORMED A COMPRESSION TEST TO FIND THE FOLLOWING; #1:120PSI, #2:130PSI, #3:120PSI, #4:30PSI. TECHNICIAN PERFORMED AN OIL RING TEST TO FIND IT TO BE NO CHANGE IN READINGS. TECHNICIAN SUSPECTS A VALVE PROBLEM IN CYLINDER #4 AND RECOMMENDS REMOVE THE CYLINDER HEAD TO INSPECT AND REPAIR.	RUSSELL HUDSON	$1,571.72	X	%
Sub-total			$1,571.72
Hazardous Materials Disposal			$47.15
Shop Supplies			$59.11
Sub-total			$1,677.98
Tax ($7.25%)			$113.95
Total			$1,791.93

KPI's

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KPI	Target	Actual	Gap