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Start Date	Description	Technician	Amount
2014-06-26	ALIGNMENT - FRONT END	Brian Warren	$64.99
Discount			-25.000.00
2014-06-26	CHEVROLET SILVERADO 2500HD FRONT END STEERING STEERING, PLEASE REPLACE THE IDLER ARM AND PITMAN ARM USING PREMIUM ACDELCO PARTS.	Brian Warren	$605.99
2014-06-26	COURTESY INSPECTION (FREE) PLEASE CHECK THE BRAKES, CUSTOMER STATES THEY FEEL SOFT.	Brian Warren	$0.00
2014-06-26	TECHNICIAN FOUND THE FRONT BRAKE INSIDE EDGE OF THE ROTORS TO BE RUSTED ON THE OUTER INCH OF THE CONTACT AREA. TECHNICIAN RECOMMENDS REMOVE AND MACHINE ROTORS AND REPLACE FRONT BRAKE PADS.	Brian Warren	$217.11
2014-06-26	TECHNICIAN FOUND THE REAR ROTORS TO BE VERY RUSTED ON BOTH SIDES AND INDICATIONS THAT THE SLIDERS ARE COMPLETELY SEIZED FROM EXCESSIVE RUST. TECHNICIAN RECOMMENDS REMOVE AND REPLACE PADS AND ROTORS, CLEAN, INSPECT, AND LUBRICATE CALIPERS AND SLIDERS.	Brian Warren	$367.71
2014-06-26	TIRES - ROTATE AND CHECK TIRE PRESSURES	Brian Warren	$17.99
Discount (100.00%)			-17.9910.00
Sub-total			$1,230.80
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,328.17
Tax ($6.62%)			$84.31
Total			$1,412.48
Total Discount			$42.99

Payments

Total Payments To Date			$1,412.48
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap