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Start Date	Description	Technician	Amount
2014-07-10	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)	JACOB KAUFFMAN	$49.99
2014-07-10	COURTESY INSPECTION (FREE) CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A CODE P0011, TECHNICIAN FOUND THE FIRST STEP IN DIAGNOSIS IS TO VERIFY OIL, CONDITION, LEVEL AND TYPE. TECHNICIAN FOUND THE OIL TO BE DUE FOR A CHANGE AND RECOMMENDS PERFORM OIL CHANGE AND CLEAR CODES TO SEE IF RETURN. ALSO FOUND LIGHTS GOOD, WIPERS GOOD, TRANSMISSION FLUID IS DARK BROWN/ALMOST BLACK, OTHER FLUIDS GOOD AND FULL. NO BATTERY MOUNT, CABIN AIR FILTER IS PLUGGED, AIR FILTER IS A LITTLE DUSTY AND 1 SIDE OF FOAM SEAL TORN. SPARK PLUG REPLACEMENT RECOMENDED SOON DUE TO MILEAGE. FRONT BRAKES 8 AND REARS AT 8. THE RIGHT FRONT TIRE AT 3/32 AND OTHERS AT 6/32	JACOB KAUFFMAN	$0.00
Sub-total			$49.99
Hazardous Materials Disposal			$2.25
Shop Supplies			$2.75
Sub-total			$54.99
Tax ($6.84%)			$3.42
Total			$58.41

Payments

Total Payments To Date			$58.41
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap