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Start Date	Description	Technician	Amount
2014-07-15	DIESEL - FORD TRANSMISSION F250/350 4R100 PERFORMANCE FULL TRANSMISSION RE-BUILD. CUSTOMER STATES THE TRANSMISSION WILL NOT SHIFT INTO SECOND GEAR. TECHNICIAN FOUND SECOND GEAR TO BE NOT HOLDING AND THE CAUSE IS EITHER A BURNT CLUTCH PACK OR A SPRAG ISSUE. PLEASE REMOVE AND REPLACE TRANSMISSION WITH PERFORMANCE BUILD TRANSMISSION FROM SHELF, AND USE EXISTING TRANSMISSION AS CORE. ABSOLUTE AUTOMOTIVE IS COVERING HALF OF THE COSTS OF THE TRANSMISSION AS THIS UNIT WAS RE-BUILT ROUGHLY 70,000 MILES AGO PER CUSTOMER SATISFACTION.	LUKE HARRISON	$3,509.13
Discount (50.00%)			-1754.5650.00
Sub-total			$1,754.57
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,851.94
Tax ($3.43%)			$120.19
Total			$1,972.12
Total Discount			$1,754.57

Payments

Total Payments To Date			$1,972.12
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap