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Start Date	Description	Technician	Amount
2014-07-18	A/C FREON TOP OFF/ DOES NOT INCLUDE LEAK DIAGNOSIS	JACOB KAUFFMAN	$79.07
2014-07-16	BG - OIL CHANGE - GOOD	JACOB KAUFFMAN	$36.30
2014-07-16	COURTESY INSPECTION (FREE) CUSTOMER STATES THE FOLLOWING NEEDS TO BE CHECKED; AXLE CLICKING, VACUUM LEAK, DYING WHEN COMING TO A STOP, MOTOR MOUNTS, ENGINE VIBRATION. TECHNICIAN FOUND WIPER BLADES SMEARING, RIGHT FRONT PARK LIGHT AND CENTER BRAKE LIGHT OUT, LEFT FRONT AND RIGHT REAR TIRES ARE WORN ON INNER TREAD AND ARE AT 2/32, TRANSMISION FLUID BROWN, NO COOLANT IN RESERVOIR OR RADIATOR, COOLANT DRIPPING FROM WATER PUMP AREA, THE SERPENTIN BELT TENSIONER IS WEAK AND NOT IN LINE WITH OTHER PULLEYS, THE VALVE COVER GASKET IS LEAKING, OIL RESIDUE AROUND THE OIL PAN GASKET AREA. THE AIR FILTER IS A BIT DIRTY, NO STICKER ON TIMING BELT REPLACEMENT. THE LEFT SIDE UPPER AND LOWER REAR ENGINE MOUNTS ARE TORN, THE LOWER FRONT IS SOFT AND COMPRESSING, AND THE LEFT UPPER APPEARS TO BE SOFT ALSO. CAN SEE A BOLT NOT TIGHTENED PROPERLY ALSO ON LEFT UPPER. OE STRUTS, FRONT BRAKES 6 AND REARS 3 THE REAR BRAKES SQUEK WHEN BRAKE PEDAL RELEASED. THE CHECK ENGINE LIGHT IS ON AND CODE P0171 SYSTEM TOO LEAN BANK 1. THE PCV HOSE HAS COLLAPSED AND IS LEAKING NEED TO REPLACE HOSE AND PCV VALVE. COULD NOT HEAR ANY CLICKING FROM THE CV JOINTS,	JACOB KAUFFMAN	$0.00
2014-07-16	LIGHT BULB REPLACEMENT (2)	Brian Warren	$21.30
2014-07-18	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	Brian Warren	$35.00
2014-07-16	R&R PCV HOSE AND PCV VALVE	Brian Warren	$98.06
2014-07-16	REMOVE AND REPLACE THE TWO BROKEN ENGINE MOUNTS.	Brian Warren	$305.26
2014-07-16	WIPER BLADE REPLACEMENT (2) STANDARD BLADES SAFEVIEW BLADE	Brian Warren	$19.98
Sub-total			$594.96
Hazardous Materials Disposal			$26.77
Shop Supplies			$32.72
Sub-total			$654.45
Tax ($6.85%)			$38.36
Total			$692.81

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$692.81
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap