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Start Date	Description	Technician	Amount
2014-10-02	A/C EVACUATE AND RECHARGE ADD DIE AND DIAGNOSE LEAK. CUSTOMER STATES THE A/C IS INOPERATIVE PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE LOW SIDE SCHRADER VALVE TO BE LEAKING. PLEASE REPLACE VALVE.	Brian Warren	$139.53
2014-09-30	CUSTOMER STATES THE ENGINE IS OVER HEATING PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE OVER HEATING CONCERN. TECHNICIAN VISUALLY CHECKED THE COOLING SYSTEM AND FOUND THE TEMPERATURE TO BE RUNNING AT NORMAL OPERATING TEMPERATURE. THE ELECTRIC FANS ARE OPERATING AS DESIGNED. THE COOLANT LEVEL IS AT PROPER MARK (CUSTOMER INFORMED THAT THEY HAD TOPPED OFF THE COOLANT BEFORE BRINGING IN). TECHNICIAN FOUND THERE TO BE VERY DIRTY COOLANT AND APPEARS TO BE PARTIAL DEBRIS IN THE RADIATOR. TECHNICIAN RECOMMENDS REPLACE THE RADIATOR, REPLACE THE THERMOSTAT, AND FLUSH THE COOLING SYSTEM, ACCORDING TO THE INFORMATION AT HAND. TECHNICIAN PROCEEDED TO PRESSURE TEST THE COOLING SYSTEM AND FOUND THE LOWER INTAKE GASKET TO BE LEAKING, AND THE COOLANT ELBOW TO BE LEAKING. TECHNICIAN ALSO RECOMMENDS REPLACE THE LOWER INTAKE GASKET AND ELBOW.	Brian Warren	$44.59
2014-10-01	PLEASE REPLACE THE INTAKE MANIFOLD, THERMOSTAT, AND ELBOW.	Brian Warren	$598.81
2014-10-01	PLEASE REPLACE THE RADIATOR.	Brian Warren	$429.33
2014-10-06	TECH FOUND UPON REMOVAL OF INTAKE MANIFOLD THAT THE THROTTLE CABLE HAS ONLY ONE STRAND LEFT HOLDING IT TOGETHER AND HIGHLY RECOMMENDS REPLACING WHILE IT IS DIS-ASSEMBLED TO PREVENT IT FROM BREAKING WHILE DRIVING.	Brian Warren	$68.85
Sub-total			$1,281.11
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,378.48
Tax ($6.85%)			$87.76
Total			$1,466.23

Payments

Total Payments To Date			$1,466.23
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap