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Start Date	Description	Technician	Amount
2014-10-06	COURTESY INSPECTION (FREE). TECH RECOMMENDED THE HOOD STRUTS BE REPLACED AS THEY KEEP DROPPING THE HOOD INTERMITTENTLY. CUSTOMER DECLINED A PRICE QUOTE FOR THE HOOD STRUTS AT THIS TIME.		$0.00
2014-10-06	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	LOGAN BACKUS	$42.00
2014-10-06	TECH FOUND THE PRIMARY WASHER PUMP IS NOT SPRAYING WASHER FLUID ONTO THE WINDSHIELD AND THIS NEEDS TO BE REPAIRED TO PASS SAFETY INSPECTION. TECH FOUND THE WASHER PUMP IS OPERATING BUT TESTS EXTREMELY WEAK. TECH REPLACED WASHER PUMP AND RE-CHECKED. NOW OPERATING AS DESIGNED.	LOGAN BACKUS	$94.80
Sub-total			$136.79
Hazardous Materials Disposal			$6.16
Shop Supplies			$7.52
Sub-total			$150.47
Tax ($6.85%)			$6.49
Total			$156.97

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$156.97
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap