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Start Date	Description	Technician	Amount
2014-11-05	ALIGNMENT - FRONT END	Brian Warren	$64.99
Discount			-25.000.00
2014-11-04	COURTESY INSPECTION (FREE) CUSTOMER STATES THE CAR IS MAKING A NOISE IN THE FRONT END WHEN HITTING BUMPS, PLEASE CHECK AND ADVISE.	LOGAN BACKUS	$0.00
2014-11-05	DETAIL - FULL SERVICE AUTO DETAIL, INTERIOR, EXTERIOR, INCLUDES RADIANCE PROTECTANT HAND WAX.	Chris Cook	$169.99
Discount			-70.000.00
2014-11-06	HEAD LIGHTS, POLISH AND REFURBISH	RUSSELL HUDSON	$49.99
Discount (100.00%)			-49.990.00
2014-11-04	TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN, TECHNICIAN FOUND THE LEFT FRONT STRUT TO BE LEAKING. TECHNICIAN BELIEVES THE FRONT STRUTS AS THE MOST LIKELY CAUSE FOR THE NOISE.	Brian Warren	$649.00
2014-11-04	TIRES - MOUNT AND BALANCE FOUR TIRES.	LOGAN BACKUS	$65.60
Sub-total			$854.58
Hazardous Materials Disposal			$38.46
Shop Supplies			$47.00
Sub-total			$940.04
Tax ($586%)			$58.54
Total			$998.57
Total Discount			$144.99

Payments

Total Payments To Date			$998.57
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap