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Start Date	Description	Technician	Amount
2014-12-26	ADD MOA TO ALREADY CHANGED OIL.	LOGAN BACKUS	$16.23
Discount (100.00%)			-16.230.00
2014-12-24	AIR FILTER REPLACEMENT	LOGAN BACKUS	$22.75
Discount (100.00%)			-22.750.00
2014-12-23	BATTERY ACDELCO STANDARD REPLACEMENT	LUKE HARRISON	$104.14
Discount (100.00%)			-104.140.00
2014-12-24	BRAKE PAD STANDARD REPLACEMENT, POWER STOP PAD, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	LOGAN BACKUS	$149.99
Discount (100.00%)			-149.990.00
2014-12-23	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2014-12-23	CUSTOMER STATES THE PASSENGER SIDE WINDOW IS INOPERATIVE, PLEASE CHECK AND ADVISE. TECH FOUND THE PASSENGER SIDE POWER WINDOW MOTOR WAS SHORTED INTERNALLY. TECH REPLACED MOTOR AND REGULATOR ASSEMBLY.	Brian Warren	$276.69
Discount (100.00%)			-276.690.00
2014-12-23	CUSTOMER STATES THERE IS A CLUNK IN THE FRONT END WHEN DRIVING, PLEASE CHECK AND ADVISE. TECH FOUND BOTH FRONT SWAY BAR LINKS WERE BAD AND NEEDED REPLACED AS A POSSIBLE CLUNK NOISE. TECH FOUND THERE TO STILL BE A SLIGHT CLUNK NOISE BUT THE BAD NOISE IS NOW GONE.	LUKE HARRISON	$163.37
2014-12-26	DETAIL - FULL SERVICE AUTO DETAIL, INTERIOR, EXTERIOR, INCLUDES RADIANCE PROTECTANT HAND WAX.	Chris Cook	$169.99
2014-12-24	LIGHT BULB REPLACEMENT (2). BOTH LICENSE PLATE LIGHT BULBS WERE BAD AND NEEDED REPLACED.	LOGAN BACKUS	$21.30
Discount (100.00%)			-21.30.00
2014-12-26	PLEASE INSTALL NEW CLAMPS TO REPAIR TRANSMISSION LINES.	LUKE HARRISON	$48.55
2014-12-26	PLEASE REPLACE THE ANTENNA MAST.	LUKE HARRISON	$119.44
2014-12-23	PLEASE REPLACE THE WINDSHIELD.	RUSSELL HUDSON	$150.00
2014-12-23	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	LUKE HARRISON	$35.00
2014-12-26	PURCHASE OF VEHICLE.	LOGAN BACKUS	$600.00
2014-12-23	TECH FOUND THE BLOWER MOTOR TO NOT BE OPERATING PLEASE CHECK AND ADVISE. TECH FOUND THE BLOWER MOTOR WAS SHORTED INTERNALLY AND WOULD REQUIRE REPLACEMENT. TECH ALSO FOUND THE BLOWER MOTOR SWITCH WAS ALWAYS SENDING FULL POWER NO MATTER WHAT POSITION IT WAS ON. TECH DIS-ASSEMBLY CONTROL HEAD AND REPAIRED. NOW OPERATING AS DESIGNED.	Brian Warren	$413.60
2014-12-24	TECH FOUND THE STARTER TO BE INTERMITTENTLY SHORTED INTERNALLY DUE TO FLUID LEAKING INTO THE STARTER. TECH REPLACED STARTER AND RECOMMENDS REPAIRING THE LEAK TO PREVENT NEW STARTER FROM PREMATURELY FAILING.	Brian Warren	$298.38
Sub-total			$1,998.33
Total			$1,998.33
Total Discount			$591.10

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,998.33
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap