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Start Date	Description	Technician	Amount
2015-01-28	BG - OIL CHANGE - GOOD	JONATHAN TAYLOR	$36.30
2015-01-19	COURTESY INSPECTION (FREE)	LOGAN BACKUS	$0.00
2015-01-19	CUSTOMER STATES THE ENGINE WILL CRANK BUT NOT START, PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS TO FIND A POOR AND INTERMITTENT CONNECTION FROM THE BATTERY TERMINALS. TECHNICIAN WAS ABLE TO GET THE ENGINE TO START AFTER REPLACING THE BATTERY TERMINALS, HOWEVER THE ENGINE WOULD RANDOMLY DIE AND THE IN ACCURATE READINGS WERE STILL COMING UP ON THE INJECTORS, THE COILS, AND THE CRANK SPEED. TECHNICIAN FOUND A DEAD CELL IN THE BATTERY AND RECOMMENDS REPLACE THE BATTERY. TECHNICIAN REPLACED BATTERY AND CONTINUE DIAGNOSIS.	LOGAN BACKUS	$194.34
2015-01-27	LIGHT BULB REPLACEMENT (1) LEFT LOW BEAM.	JONATHAN TAYLOR	$31.08
2015-01-19	TOW VEHICLE.	LOGAN BACKUS	$0.00
Sub-total			$261.72
Hazardous Materials Disposal			$11.78
Shop Supplies			$14.39
Sub-total			$287.89
Tax ($6.85%)			$17.93
Total			$305.82

Payments

Total Payments To Date			$305.82
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap