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Start Date	Description	Technician	Amount
2015-01-26	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE) PLEASE REPLACE THE DRAIN PLUG GASKET AT TIME OF SERVICE.	LOGAN BACKUS	$53.12
2015-01-27	BG-GAS ENGINE 3 STAGE FUEL INJECTION CLEANER	LOGAN BACKUS	$146.46
2015-01-27	CABIN AIR FILTER REPLACEMENT	LOGAN BACKUS	$52.74
2015-01-26	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2015-01-26	CUSTOMER STATES THE ENGINE WILL CRANK BUT NO START, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE BATTERY TO BE LOW FROM CRANKING, TECHNICIAN CHARGED BATTERY AND CONTINUED DIAGNOSIS. TECHNICIAN VERIFIED PROPER FUEL PRESSURE, PROPER SPARK, AND COMPRESSION. TECHNICIAN FOUND THE ENGINE TO START WHEN THROTTLE WAS FULLY DEPRESSED. TECHNICIAN REMOVED THE SPARK PLUGS AND FOUND THEM TO APPEAR ORIGINAL. TECHNICIAN BELIEVES THE ENGINE WAS FLOODED, AND THE SPARK PLUGS NEED TO BE REPLACED. ENGINE IS STARTING EVERY TIME AT THIS TIME. TECHNICIAN RECOMMENDS REPLACE THE SPARK PLUGS AND RE CHECK.	LOGAN BACKUS	$172.33
Sub-total			$424.65
Hazardous Materials Disposal			$19.11
Shop Supplies			$23.36
Sub-total			$467.12
Tax ($6.85%)			$29.09
Total			$496.21

Payments

Total Payments To Date			$496.21
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap