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Start Date	Description	Technician	Amount
2015-03-20	ALIGNMENT - FRONT END	LOGAN BACKUS	$64.99
Discount (100.00%)			-64.990.00
2015-03-19	COURTESY INSPECTION (FREE) CUSTOMER STATES THERE IS A VIBRATION THAT SEEMS TO BE GETTING WORSE, PLEASE CHECK AND ADVISE. TECHNICIAN ALSO STATES THE VEHICLE WANDERS ON THE FREEWAY, PLEASE CHECK AND ADVISE.	LOGAN BACKUS	$0.00
2015-03-19	TECHNICIAN FOUND THE REAR DRIVELINE REAR U JOINT TO BE LOOSE AND RECOMMENDS REPLACE BOTH REAR U JOINTS.	LOGAN BACKUS	$214.44
2015-03-19	TECHNICIAN FOUND THE STEERING GEAR BOX TO BE UNABLE TO HOLD ADJUSTMENT. TECHNICIAN RECOMMENDS REPLACE UNIT.	LOGAN BACKUS	$410.97
2015-03-20	TECHNICIAN RECOMMENDS INSTALL AFTERMARKET STEERING GEAR BOX BRACE TO COMBAT WANDER BY ELIMINATING FRAME FLEX AND STABILIZING GEAR BOX.	LOGAN BACKUS	$249.99
Sub-total			$875.40
Hazardous Materials Disposal			$39.39
Shop Supplies			$48.15
Sub-total			$962.94
Tax ($6.38%)			$59.96
Total			$1,022.90
Total Discount			$64.99

Payments

Total Payments To Date			$1,022.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap