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Start Date	Description	Technician	Amount
2015-04-02	CUSTOMER STATES THE ENGINE IS MAKING A TICK NOISE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE TICK TO BE COMING FROM THE PASSENGER SIDE VALVE COVER, TECHNICIAN FOUND EXCESSIVE PLAY ON TIMING CHAIN, AND TECHNICIAN FOUND ONE OF THE VALVE LASH ADJUSTERS TO BE COLLAPSED. TECHNICIAN BELIEVES THE VALVE LASH ADJUSTER TO BE CAUSING THE NOISE AND RECOMMENDS REPLACE ADJUSTER/LIFTER. AFTER REPAIRING THE VALVE LASH ADJUSTER TECHNICIAN FOUND THERE TO BE MISFIRES ON CYLINDERS #3 AND #8. TECHNICIAN FOUND BOTH CYLINDER SPARK PLUGS TO BE FOULED AND THE NUMBER EIGHT COIL TO BE SHORTED. TECHNICIAN REPLACE THE PLUG AND COIL ON #8 AND THE MISFIRE WENT AWAY ON THAT CYLINDER. TECHNICIAN REMOVED THE SPARK PLUG ON #3 AND FOUND THERE TO BE AN INSERT THAT CAME OUT WITH THE PLUG AND WILL NOT SEPARATE. TECHNICIAN PERFORMED DRILL AND TAP NEW THREADS FOR TIME-SERT ON #3. TECHNICIAN INSTALLED TIME-SERT AND RE TESTED TO FIND CYLINDER #3 TO BE LOW AT 35PSI COMPRESSION.	Brian Warren	$415.79
2015-04-15	FLEET RATE SAFETY AND EMISSIONS*	JONATHAN TAYLOR	$30.00
2015-04-13	TECHNICIAN FOUND LOW COMPRESSION DRY AND WET TEST ON CYLINDER #3. TECHNICIAN RECOMMENDS REMOVE THE CYLINDER HEAD TO INSPECT AND REPAIR.	Brian Warren	$2,381.66
Sub-total			$2,827.45
Shop Supplies			$49.11
Sub-total			$2,876.56
FUEL			$35.00
Total			$2,911.56

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$2,911.56
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap