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Start Date	Description	Technician	Amount
2015-05-20	A/C EVACUATE AND RECHARGE ADD DIE AND DIAGNOSE LEAK. TECHNICIAN FOUND THE FREON TO BE VERY LOW, TECHNICIAN CHARGED AND ADDED DIE TO DIAGNOSE LEAK, TECHNICIAN FOUND THERE TO BE DYE ESCAPING FROM THE COMPRESSOR WHERE THE LINES MATE UP. PLEASE REMOVE LINES AND REPLACE SEALS.	Brian Warren	$236.92
2015-05-20	ALIGNMENT - FRONT END	Brian Warren	$64.99
Discount			-25.000.00
2015-05-20	COURTESY INSPECTION (FREE) CUSTOMER STATES THE LEFT REAR SLIDING DOOR ARE INOPERATIVE, PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN, PLEASE LUBRICATE THE SLIDES AND LATCHES.	Brian Warren	$0.00
2015-05-20	CUSTOMER STATES THE DRIVERS WINDOW IS INOPERATIVE PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE LEFT SIDE FRONT WINDOW MOTOR TO BE SHORTED AND RECOMMENDS REPLACE WINDOW MOTOR.	Brian Warren	$228.69
2015-05-20	CUSTOMER STATES THE RIGHT SIDE FRONT DOOR LOCK DOES NOT ALWAYS FUNCTION. TECHNICIAN FOUND THE RIGHT SIDE DOOR LOCK ACTUATOR TO BE FAULTY AND RECOMMENDS REPLACE.	Brian Warren	$181.52
2013-09-04	TECHNICIAN FOUND THE ABS LIGHT TO BE ON AND RECOMMENDS PERFORM DIAGNOSIS. TECHNICIAN FOUND CODE C1185 AND PERFORMED DIAGNOSIS TO FIND THE ELECTRONIC BRAKE CONTROL MODULE TO BE FAULTY AND RECOMMENDS REPLACE UNIT AND PERFORM FACTORY CALIBRATION.	Brian Warren	$89.17
2015-05-20	TECHNICIAN FOUND THE POWER STEERING PUMP TO BE LEAKING AND RECOMMENDS REPLACE PUMP.	Brian Warren	$238.59
2015-05-20	TECHNICIAN FOUND THE RIGHT FRONT INNER TIE ROD END TO BE LOOSE AND RECOMMENDS REPLACE.	Brian Warren	$150.42
2015-05-20	TECHNICIAN FOUND THE RIGHT REAR SHOCK TO BE BLOWN AND RECOMMENDS REPLACE BOTH REAR SHOCKS.	Brian Warren	$186.06
Sub-total			$1,351.37
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,448.74
Tax ($6.73%)			$92.57
Total			$1,541.31
Total Discount			$25.00

Payments

Total Payments To Date			$1,541.31
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap