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Start Date	Description	Technician	Amount
2015-06-01	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2014-10-27	CUSTOMER STATES THE ENGINE RPM IS HIGH AT FREEWAY SPEEDS INTERMITTENTLY. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE TRANSMISSION TO BE GOING INTO SAFE MODE AND STAYING IN THIRD GEAR DISABLING OVERDRIVE. TECHNICIAN ALSO FOUND THE CHECK ENGINE LIGHT ON WITH A CODE P0330. TECHNICIAN FOUND THE MOST LIKELY CAUSE TO BE A KNOCK SENSOR FAULT. TECHNICIAN RECOMMENDS REMOVE KNOCK SENSORS, TEST, AND REPLACE SENSORS AND SUB HARNESS.	JONATHAN TAYLOR	$1,034.26
2015-06-02	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	JONATHAN TAYLOR	$35.00
Sub-total			$1,069.26
Hazardous Materials Disposal			$48.12
Shop Supplies			$49.11
Sub-total			$1,166.49
Tax ($6.85%)			$70.85
Total			$1,237.34

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,237.34
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap