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Start Date	Description	Technician	Amount
2015-07-27	ALIGNMENT - FRONT END	Brian Warren	$64.99
Discount (100.00%)			-64.990.00
2015-07-27	CHEVROLET SILVERADO 2500HD FRONT END STEERING STEERING, PLEASE REPLACE THE IDLER ARM AND PITMAN ARM USING PREMIUM MOOG PARTS.	Brian Warren	$530.86
2015-07-15	COURTESY INSPECTION (FREE) PLEASE TEST DRIVE FOR A WANDERING CONDITION.	JONATHAN TAYLOR	$0.00
2015-07-15	CUSTOMER STATES AIRBAG LIGHT IS ON, STEERING WHEEL CONTROLS DON'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS TO FIND A TSB ADDRESSING THE CODES PRESENT. TECHNICIAN PERFORMED REPAIR TRAC ACCORDING TO TSB FOR A WIRING HARNESS AND CONNECTOR ISSUE. AFTER PERFORMING REPAIR AND FINDING CODES STILL PRESENT TECHNICIAN CONTINUED DIAGNOSIS THROUGH THE WIRING HARNESS AND ULTIMATELY TESTING CONTINUITY THROUGH THE CLOCKSPRING. TECHNICIAN FOUND AN OPEN IN SEVERAL WIRES THROUGH THE CLOCKSPRING ASSEMBLY. TECHNICIAN RECOMMENDS FIRST REPLACE THE CLOCKSPRING ASSEMBLY AND RE CHECK.	Brian Warren	$562.50
2015-07-27	PLEASE REPLACE BOTH THE INNER AND OUTER TIE ROD ENDS AT TIME OF IDLER AND PITMAN ARM REPAIR.	Brian Warren	$394.45
Sub-total			$1,487.81
Shop Supplies			$49.11
Sub-total			$1,536.92
Tax ($6.56%)			$101.91
Total			$1,638.83
Total Discount			$64.99

Payments

Total Payments To Date			$1,638.83
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap