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Start Date	Description	Technician	Amount
2015-08-13	CUSTOMER STATES THE ENGINE IS LACKING POWER, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND EGR CODES, THROTTLE POSITION CODES, UNDER BOOST CODES, AND TURBO CONTROL CODES. TECHNICIAN FOUND THE EGR VALVE TO BE STUCK OPEN AND VERY PLUGGED PORTS, TECHNICIAN REMOVED THE VALVE AND CLEANED VALVE AND PORTS REINSTALLED TO FIND NOW OPERATING. TECHNICIAN DIAGNOSED THE THROTTLE POSITION CODES AND FOUND THE TPS WIRING HARNESS TO APPEAR TO HAVE BEEN CHEWED ON POSSIBLY BY A MOUSE. TECHNICIAN REPLACED THE PIGTAIL AND REINSTALLED. TECHNICIAN NOTICED A SIGNIFICANT INCREASE IN POWER AT THIS POINT BUT THERE IS STILL A RESTRICTION PRESENT. TECHNICIAN FURTHERED THE DIAGNOSIS ON THE TURBO UNDER BOOST CODES AND FOUND THE TURBO VEINS TO BE STICKING INTERMITTENTLY. TECHNICIAN RECOMMENDS REMOVE THE TURBO AND SEND OUT FOR TESTING AND CLEANING.	LOGAN BACKUS	$323.59
Sub-total			$323.59
Hazardous Materials Disposal			$14.56
Shop Supplies			$17.80
Sub-total			$355.95
FUEL			$25.00
Total			$380.95

Payments

Total Payments To Date			$380.95
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap