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Start Date	Description	Technician	Amount
2015-08-18	ALIGNMENT - FRONT END	LOGAN BACKUS	$64.99
Discount			-25.000.00
2015-08-18	COURTESY INSPECTION (FREE)	LOGAN BACKUS	$0.00
2015-08-18	CUSTOMER STATES THE FRONT TIRES ARE WEARING EXCESSIVELY, PLEASE CHECK AND ADVISE.	LOGAN BACKUS	$0.00
2015-08-18	CUSTOMER STATES THERE ARE MULTIPLE WARNING LIGHTS ON, PLEASE CHECK AND ADVISE. TECHNICIAN RECOMMENDS FIRST PERFORM ALIGNMENT AND RE SET STEERING ANGLE SENSOR. TECHNICIAN WAS UNABLE TO GET THE SYSTEM TO RE LEARN THE STEERING ANGLE. TECHNICIAN PERFORMED DIAGNOSTIC TEST ON THE STEERING ANGLE SYSTEM AND FOUND THE WIRES, POWERS, GROUNDS TO BE PRESENT AND CORRECT. TECHNICIAN BELIEVES THE STEERING ANGLE SENSOR IS FAULTY AND RECOMMENDS REPLACE SENSOR AND RECHECK SYSTEM.	LOGAN BACKUS	$477.96
2015-08-18	FLEET RATE SAFETY AND EMISSIONS*	LOGAN BACKUS	$30.00
2015-08-18	PLEASE INSTALL CAMBER KIT FOR ALIGNMENT.	LOGAN BACKUS	$87.41
2015-08-18	TECHNICIAN FOUND THE POWER STEERING BELT TO BE VERY CRACKED AND RECOMMENDS REPLACE.	LOGAN BACKUS	$109.08
Sub-total			$744.44
Shop Supplies			$40.94
Sub-total			$785.38
Total			$785.38
Total Discount			$25.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$785.38
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap