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Start Date	Description	Technician	Amount
2015-08-28	COURTESY INSPECTION (FREE) BOTH FRONT MARKER LIGHTS, HORN IS INOPERATIVE, LEFT FRONT PARK LIGHT, 2 CAB LIGHTS, 3 CLEARANCE LIGHTS ON CAB, LEFT FRONT OUTER TIE ROD IS REALLY LOOSE, STEERING WHEEL IS CROOKED AND HAS A SLIGHT PULL.	LUKE HARRISON	$0.00
2015-11-10	PLEASE SEND OUT RADIATOR TO BE CLEANED, FLUSHED, AND CHECKED. CUSTOMER STATES THERE IS STOP LEAK IN THE SYSTEM.	Brian Warren	$105.68
2015-09-08	TECHNICIAN FOUND THE ENGINE TO BE ALL BUT SEIZED. PLEASE REMOVE THE ENGINE AND DIS ASSEMBLE TO INSPECT EXTENT OF DAMAGE. THE PRICE ON THIS REPAIR MAY VARY DEPENDING UPON EXTENT OF DAMAGE. REMOVE ENGINE DIS ASSEMBLE AND PERFORM OVERHAUL, SEND OUT FUEL INJECTORS AND TURBO FOR TESTING, UPGRADE TO ARP HEAD STUDS. THIS REPAIR WILL CARRY A 3 YEAR 36,000 MILE WARRANTY UPON PROPER COMPLETION ON PARTS AND LABOR ONLY. WARRANTY IS GOOD ONLY THROUGH OUR FACILITY AND DOES NOT COVER ANY TYPE OF TOWING EXPENSES.	Brian Warren	$7,888.30
2015-10-30	TECHNICIAN FOUND THE ENGINE TO BE SEIZED COMPLETELY, AND TECHNICIAN IS UNABLE TO GET THE ENGINE TO TURN TO REMOVE TORQUE CONVERTER BOLTS. TECHNICIAN WILL BE REQUIRED TO REMOVE THE TRANSMISSION IN ORDER TO REMOVE THE ENGINE.	Brian Warren	$570.00
2015-11-06	TECHNICIAN WAS UNABLE TO REMOVE THE TORQUE CONVERTER IN A TRADITIONAL MANNER DUE TO SEIZED ENGINE. TECHNICIAN WILL REQUIRE CUTTING THE FLEXPLATE IN ORDER TO REMOVE CONVERTER.	Brian Warren	$89.17
2015-10-30	TURBO WAS FOUND TO BE RUSTED AND DAMAGED, PLEASE REBUILD TURBO IN ORDER TO UPHOLD ENGINE WARRANTY.	LUKE HARRISON	$725.00
Sub-total			$9,378.15
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$9,475.52
Tax ($6.85%)			$642.40
Total			$10,117.92

Payments

Total Payments To Date			$10,117.92
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap