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Start Date	Description	Technician	Amount
2015-09-14	BRAKE PAD STANDARD REPLACEMENT, POWER STOP PAD, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. FRONT BRAKE PADS ARE GRINDING, PLEASE MACHINE ROTORS AS WELL.	LOGAN BACKUS	$194.99
2015-09-14	COURTESY INSPECTION (FREE) CUSTOMER STATES THE BRAKES ARE GRINDING, AND THERE IS A COOLANT LEAK, PLEASE CHECK AND ADVISE.	LOGAN BACKUS	$0.00
2015-09-14	PLEASE REMOVE THE INSTRUMENT CLUSTER FOR REPAIRS.	LOGAN BACKUS	$35.00
Discount (100.00%)			-350.00
2015-09-15	PLEASE REPLACE THE THERMOSTAT AT TIME OF THE WATER PUMP REPAIR.	LOGAN BACKUS	$60.37
2013-11-22	TECHNICIAN FOUND THE DRIVE BELT TO BE CRACKED AND RECOMMENDS REPLACE. REPLACE AT TIME OF WATER PUMP REPAIR.	LOGAN BACKUS	$63.88
2015-09-14	TECHNICIAN FOUND THE WATER PUMP TO BE LEAKING AND RECOMMENDS REPLACE PUMP.	LOGAN BACKUS	$429.40
Sub-total			$748.64
Hazardous Materials Disposal			$33.69
Shop Supplies			$41.18
Sub-total			$823.51
Tax ($6.54%)			$51.28
Total			$874.79
Total Discount			$35.00

Payments

Total Payments To Date			$874.79
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap