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Start Date	Description	Technician	Amount
2015-10-20	CUSTOMER STATES THE TRANSMISSION IS SHIFTING ERRATIC AND THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECH CHECKED AND FOUND MULTIPLE CODES. P0113, P1111, AND P1189. TECH WENT THROUGH DIAGNOSTICS AND FOUND AN OPEN WIRE INSIDE THE INTAKE AIR TEMPERATURE SENSOR CONNECTOR. IT WILL BE NECESSARY TO DE-PIN THE CONNECTOR IN ORDER TO REPAIR PIG TAIL AND SOLDER CONNECTOR BACK INTO HARNESS.	LOGAN BACKUS	$149.11
2015-10-21	TECH FOUND THAT THE FUEL FILTER IS VERY OLD LOOKING AND RECOMMENDS REPLACING IT BEFORE IT PLUGS UP AND DAMAGES THE FUEL PUMP.	LOGAN BACKUS	$63.42
2015-10-21	TECH FOUND THE FRONT CRANKSHAFT SEAL IS STARTING TO LEAK AND RECOMMENDS IT BE REPLACED.	LOGAN BACKUS	$170.43
Sub-total			$382.96
Hazardous Materials Disposal			$17.23
Shop Supplies			$21.06
Sub-total			$421.25
Tax ($6.85%)			$26.23
Total			$447.48

Payments

Total Payments To Date			$447.48
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap