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Start Date	Description	Technician	Amount
2015-11-17	AIR FILTER REPLACEMENT	LOGAN BACKUS	$22.75
2015-11-17	BATTERY ACDELCO STANDARD REPLACEMENT	LOGAN BACKUS	$95.32
2015-11-17	BG - FLUSH - LONG LIFE COOLANT DISCOUNT FOR BEING PERFORMED AT TIME OF OIL PUMP REPLACEMENT.	LOGAN BACKUS	$109.95
Discount (100.00%)			-109.9450.00
2015-11-17	BG - FLUSH - POWER STEERING	LOGAN BACKUS	$99.99
2015-11-17	BG - SYNTHETIC REAR DIFFERENTIAL SERVICE	LOGAN BACKUS	$149.99
2015-11-16	COURTESY INSPECTION (FREE)	LOGAN BACKUS	$0.00
2015-11-16	CUSTOMER STATES THE ENGINE TICKS WHEN RUNNING, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE CHECK ENGINE LIGHT ON WITH THE FOLLOWING CODES; P0420, P1174, P0357, P0355, P0353, PO351, P0174, P0171. TECHNICIAN FOUND THE OIL PRESSURE TO BE 0-6 PSI AT IDLE AND THE OIL LEVEL TO BE ABOUT 1.5 QUARTS LOW. TECHNICIAN ADDED OIL TO THE CORRECT LEVEL AND THE PRESSURE DOESN'T IMPROVE. TECHNICIAN STATES THE OIL PUMP IS NOT PRODUCING THE CORRECT OIL PRESSURE AND THERE IS A STRONG POSSIBILITY OF INTERNAL ENGINE DAMAGE. TECHNICIAN RECOMMENDS REMOVE THE ENGINE OIL PAN AND INSPECT LOWER END BEARINGS FOR DAMAGE DUE TO LACK OF LUBRICATION. IF ALL LOOKS GOOD TECHNICIAN RECOMMENDS REPLACE THE OIL PUMP. PRICE FOR REPAIR INCLUDES REPLACING THE OIL PUMP, ADDITIONAL CHARGES MAY APPLY IF FURTHER DAMAGE IS FOUND. CHECK ENGINE LIGHT CODES MAY REQUIRE ADDITIONAL DIAGNOSIS AND REPAIRS AS WELL. UPON DIS ASSEMBLY OF ENGINE OIL PAN AND TIMING COVER TECHNICIAN FOUND THE TIMING CHAIN TENSIONER ASSEMBLY TO BE BROKEN AND RECOMMENDS REPLACE AT TIME OF REPAIR AS WELL. TECHNICIAN STATES THERE IS NO OTHER FOREIGN DEBRIS IN OIL PAN, THE ROD BEARING CAPS, AND MAIN BEARING CAPS, LOOK GOOD. TECHNICIAN HAS NO FURTHER REASON TO BELIEVE THERE IS BEARING DAMAGE AS A RESULT OF LOW OIL PRESSURE AND RECOMMENDS CONTINUE ON WITH OIL PUMP REPLACEMENT AND RE CHECK.	LOGAN BACKUS	$1,230.75
2015-11-17	PLEASE REPLACE THE RIGHT SIDE REAR TPMS SENSOR.	LOGAN BACKUS	$74.81
2015-11-17	T-CASE SERVICE (SYNTHETIC)	LOGAN BACKUS	$103.79
2015-11-17	TECHNICIAN FOUND THE AC BELT TO BE CRACKED AND RECOMMENDS REPLACE.	LOGAN BACKUS	$43.00
2015-11-17	TECHNICIAN FOUND THE OIL COOLER LINES TO BE LEAKING AND RECOMMENDS REPLACE MANIFOLD ASSEMBLY.	LOGAN BACKUS	$245.43
2015-11-17	TUNE-UP PREMIUM ACDELCO 6.0L V8 LIFETIME WARRANTY	LOGAN BACKUS	$340.88
Sub-total			$2,406.70
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,504.07
Tax ($6.55%)			$164.86
Total			$2,668.93
Total Discount			$109.95

Payments

Total Payments To Date			$2,668.93
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap