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Start Date	Description	Technician	Amount
2015-11-24	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)	Brian Warren	$49.99
2015-11-23	COURTESY INSPECTION (FREE)	Brian Warren	$0.00
2015-11-23	CUSTOMER STATES THE FUEL SYSTEM FEELS LIKE IT IS PLUGGED UP, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES; P2135, P2119, P2101, P1516. ALL FOUR CODES ARE RELATED TO A FAULT IN THE THROTTLE BODY. TECHNICIAN PERFORMED DIAGNOSIS AND FOUND THE WIRE FEED SIGNALS TO BE PRESENT AND CORRECT, TECHNICIAN FOUND GM SERVICE BULLETINS FOR THESE CODES STATING A COMMON FAULT IN THE THROTTLE BODY ITSELF, TECHNICIAN HAS ALREADY ATTEMPTED CLEANING THE THROTTLE BODY WITHOUT SUCCESS, TECHNICIAN RECOMMENDS REPLACE THE THROTTLE BODY ASSEMBLY AND RE CHECK.	Brian Warren	$477.56
2015-11-25	ON THE SPOT RENEWAL*	RUSSELL HUDSON	$500
2015-11-24	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	Brian Warren	$42.00
Sub-total			$574.55
Shop Supplies			$31.60
Sub-total			$606.15
Tax ($6.85%)			$36.14
Total			$642.29

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$642.29
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap