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Start Date	Description	Technician	Amount
2015-11-23	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND TROUBLE CODES; P0671, P0674, P0546, P244B, P2463. TECHNICIAN RECOMMENDS PERFORM A SEPERATE DIAGNOSIS ON THE FIRST TWO CODES LISTED AS THEY WILL NOT BE RELATED TO THE LAST THREE. TECHNICIAN FOUND PERFORMED DIAGNOSIS ON THE LAST THREE CODES AND FOUND THERE TO BE A SHORTED EGT SENSOR (SENSOR 1), TECHNICIAN ALSO FOUND THE REGENTERATION HAS NOT COMPLETED RECENTLY. TECHNICIAN RECOMMENDS REPLACE THE SENSOR, FORCE A REGENERATION, AND RE CHECK TO SEE IF ANY OF THE LAST THREE CODES MAY RETURN. CUSTOMER HAS DECLINED THE ABOVE MENTIONED REPAIRS. CUSTOMER HAS BEEN ADVISED THAT DRIVING THE VEHICLE WITH THIS CONDITION MAY RESULT IN FURTHER DAMAGE TO THE VEHICLE. TECHNICIAN STRONGLY RECOMMENDS PERFORMING REPAIRS BEFORE THE VEHICLE IS DRIVEN.	LOGAN BACKUS	$201.06
Sub-total			$201.06
Hazardous Materials Disposal			$9.05
Shop Supplies			$11.06
Sub-total			$221.17
Tax ($6.85%)			$13.77
Total			$234.94

Payments

Total Payments To Date			$234.94
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap