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Start Date	Description	Technician	Amount
2015-12-11	BG - SYNTHETIC REAR DIFFERENTIAL SERVICE	LOGAN BACKUS	$149.99
2015-12-09	COURTESY INSPECTION (FREE) TECHNICIAN STATES THE POWER STEERING CAP IS MISSING. TECHNICIAN STATES THE SHOCKS ARE STARTING TO LEAK, AIR BAG LIGHT IS ON WITH B077, REAR AXLE FLUID IS DARK, TRANSFER CASE FLUID IS DARK, FRONT AXLE FLUID LOOKS NEW, TRANSMISSION - FLUID IS A LITTLE DARK RECOMMENDS IF HAS NOT BEEN PERFORMED IN THE LAST 30K MILES	LOGAN BACKUS	$0.00
2015-12-09	CUSTOMER STATES THE ENGINE STARTED TO FORM A FUEL KNOCK AND WAS BLOWING A LOT OF WHITE SMOKE, THE CUSTOMER TOOK THE TRUCK TO THE DEALERSHIP AND THEIR TECHNICIAN TOLD THEM THAT THE MOTOR WAS BAD AND NEEDED TO BE REPLACED. PLEASE PUT THE TRUCK BACK TOGETHER AND RUNNING IN ORDER TO PERFORM DIAGNOSIS. TECHNICIAN CHECKED AND FOUND THERE TO BE EXCESSIVE WHITE SMOKE, MULTIPLE DTCS; P0090, P0101, P0463, P1093, U1800. TECHNICIAN PERFORMED COMPRESSION TEST ON CYLINDER #6 AND #8 JUST TO VERIFY THERE IS NO INTERNAL COMBUSTION CHAMBER DAMAGE, #8 IS AT 400PSI #6 IS AT 425PSI. TECHNICIAN SEES NO REASONABLE DATA INDICATING A BAD ENGINE. TECHNICIAN TESTED COOLING SYSTEM FOR EXHAUST GAS AND EXCESSIVE PRESSURE WITH NONE PRESENT, INDICATING CYLINDER HEAD GASKETS ARE FINE. TECHNICIAN STARTED DIAGNOSIS FROM THE BEGINNING. TECHNICIAN STATES THERE IS EXCESSIVE WHITE SMOKE, AND IT DOES APPEAR THAT THERE MUST HAVE BEEN AN INJECTOR STUCK OPEN. TECHNICIAN PERFORMED A HIGH PRESSURE FUEL SYSTEM DIAGNOSIS AND FOUND THE HIGH PRESSURE IS ONLY REACHING UP TO 16K PSI OUT OF 23K PSI. TECHNICIAN CAPPED OFF INJECTOR #8 AND FOUND THE SMOKE CLEARED FROM THE EXHAUST AND THE MAX PRESSURE CAME UP 2K PSI. TECHNICIAN RECOMMENDS REPLACE ALL 8 FUEL INJECTORS. TECHNICIAN STATES THE FUEL PRESSURE REGULATOR IS ALSO SLOW TO RESPOND, IS CAUSING A SURGE AT IDLE, AND IS STORING A CODE. TECHNICIAN RECOMMENDS RE CHECK THE HIGH PRESSURE FUEL SYSTEM ONCE INJECTORS HAVE BEEN REPLACED TO VERIFY IF THE HIGH PRESSURE PUMP IS WEAK. TECHNICIAN RECOMMENDS REPLACE THE FUEL PRESSURE REGULATOR NO MATTER WHAT, BUT TRUCK WILL LIKELY NEED A HIGH PRESSURE FUEL PUMP AND THE REGULATOR COMES WITH A NEW PUMP. TECHNICIAN ALSO FOUND A CODE STORED FOR THE MAF SENSOR, TECHNICIAN CHECKED THE MAF SENSOR AND FOUND IT NOT SECURED INTO THE INTAKE PIPE, AND THE AFTERMARKET INTAKE IS NOT CAPABLE OF PROPERLY SECURING AND SEALING THE SENSOR OFF. TECHNICIAN RECOMMENDS REPLACE THE INTAKE SYSTEM AND RE CHECK THE MAF SENSOR.	LOGAN BACKUS	$121.40
2015-12-10	CUSTOMER STATES THE FUEL GAUGE IS INOPERATIVE. TECHNICIAN CHECKED THE FUEL GAUGE ITSELF AND GAUGE IS WORKING, WIRING TO THE TANK LOOKS GOOD. TECHNICIAN RECOMMENDS REMOVE THE FUEL TANK AND VERIFY THE SIGNALS TO THE SENDER TO BE ACCURATE AND REPLACE THE SENDING UNIT AS NECESSARY. PLEASE TEST FUEL AND BE SURE THERE ARE NO CONTAMINANTS THAT COULD CAUSE FUEL SYSTEM DAMAGE.	LOGAN BACKUS	$940.43
2015-12-10	DIESEL - DURAMAX - PLEASE INSTALL 8 NEW FUEL INJECTORS. THIS REPAIR WILL COME WITH A 3 YEAR 36,000 MILE WARRANTY ON PARTS AND LABOR ONLY AND IS ONLY AVAILABLE THROUGH OUR FACILITY.	LOGAN BACKUS	$3,599.58
2015-12-10	DIESEL - DURAMAX FUEL FILTER REPLACMENT. REPLACE AT TIME OF INJECTOR REPAIR.	LOGAN BACKUS	$64.48
2015-12-10	PLEASE INSTALL HIGH PRESSURE CP3 INJECTION PUMP WITH FUEL PRESSURE REGULATOR.	LOGAN BACKUS	$1,688.60
2015-12-10	PLEASE INSTALL K AND N INTAKE SYSTEM.	LOGAN BACKUS	$449.59
2015-12-11	PLEASE INSTALL PRO RUNNER PRO COMP STAINLESS TUBE 6" LIFT SHOCK FRONT AND REAR.	LOGAN BACKUS	$587.22
2015-12-24	POWER STEERING CAP.	LOGAN BACKUS	$0.00
2015-12-24	RL-2 DIESEL FUEL ADDITIVE	LOGAN BACKUS	$13.99
Discount (100.00%)			-13.990.00
2015-12-11	T-CASE SERVICE (SYNTHETIC)	LOGAN BACKUS	$103.79
2015-12-22	TECHNICIAN FOUND 4 OF THE INJECTOR SLEEVES STUCK TO THE INJECTORS DUE TO EXCESSIVE CARBON BUILD UP. TECHNICIAN REQUIRES REPLACE 4 INJECTOR SLEEVES.	LOGAN BACKUS	$246.36
2015-12-24	TECHNICIAN STATES THE AIR BAG LIGHT RETURNED WITH A BO77, TECHNICIAN RECOMMENDS REPLACE THE FRONT IMPACT SENSOR.	LOGAN BACKUS	$301.80
Sub-total			$8253.22
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$8350.59
Tax ($6.84%)			$565.35
Total			$8915.94
Total Discount			$13.99

Payments

Total Payments To Date			$8915.94
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap