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Start Date	Description	Technician	Amount
2015-12-11	COURTESY INSPECTION (FREE)	Brian Warren	$0.00
2015-12-23	CRANKSHAFT FRONT SEAL.	Brian Warren	$40.91
2015-12-11	CUSTOMER STATES THE ENGINE IS KNOCKING, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A LOWER END KNOCK LIKELY FROM A ROD OR MAIN BEARING, TECHNICIAN ALSO FOUND LOTS OF METAL DEBRIS IN THE OIL. TECHNICIAN RECOMMENDS REPLACE ENGINE OR RE BUILD ENGINE.	Brian Warren	$0.00
2015-12-23	INTAKE MANIFOLD SET.	Brian Warren	$12.48
2015-12-11	PLEASE REPLACE THE ENGINE WITH A KNOWN GOOD USED ASSEMBLY. THIS REPAIR WILL COME WITH A 6 MONTH ONLY PARTS AND LABOR ONLY WARRANTY. GOOD ONLY THROUGH OUR FACILITY. PRICE FOR THIS REPAIR COULD VARY DEPENDING UPON EXTENT OF DAMAGE TO PARTS THAT NEED TO BE SWAPPED DURING REPAIR.	Brian Warren	$2,688.35
2015-12-29	POWER STEERING VACUUM VALVE.	Brian Warren	$45.00
2015-05-29	TIMING BELT SERVICE TOYOTA 2.0L. PRICE IS TO REPLACE AT TIME OF ENGINE REPAIR. (6 MONTH WARRANTY ON ENGINE WILL VOID IF TIMING BELT BREAKS FROM NOT REPLACING).	Brian Warren	$332.18
2015-12-11	TOW VEHICLE.	Brian Warren	$0.00
Sub-total			$3,118.92
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$3,216.29
Tax ($6.85%)			$213.65
FREIGHT TO SHIP ENGINE			$120.00
Total			$3,549.94

Payments

Total Payments To Date			$3,549.94
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap