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Start Date	Description	Technician	Amount
2015-12-14	PLEASE REMOVE ENGINE TO HAVE DIS-ASSEMBLED AND INSPECTED FOR FAILURE DIAGNOSIS. TECHNICIAN DIS-ASSEMBLED ENGINE AND FOUND CYLINDER #7 PISTON TO BE CRACKED AND CYLINDER #1 TO HAVE A BURNT HOLE. TECHNICIAN INSPECTED ALL COMPONENTS OF ENGINE AND WAS UNABLE TO FIND ANY OTHER FAILURE, TECHNICIAN BUILT COMPLETE NEW ENGINE ASSEMBLY TO BY PASS ANY UNCERTAINTY IN PREVIOUS ROTATING ASSEMBLY AND CYLINDER HEADS. CUSTOMER PURCHASED NEW MAHLE PISTONS AND HAD THEM CUT AND COATED THROUGH RKL DIESEL PREVIOUS TO INSTALLATION. ENGINE WAS RE-ASSEMLED AND INSTALLED. TECHNICIAN HAS TEST DRIVEN AND VERIFIED THE ENGINE IS RUNNING AS DESIGNED AT THIS TIME. TECHNICIAN ALSO HAD THE ENGINE COMPUTER MANAGEMENT SYSTEM RE-TUNED THROUGH SSS DIESEL TO ENSURE PROPER TUNE FILE. THIS REPAIR WILL COME WITH A 3 YEAR 36,000 MILE WARRANTY ON PARTS AND LABOR ONLY, AND IS ONLY GOOD THROUGH OUR FACILITY. WARRANTY DOES NOT COVER ANY TYPE OF TOWING EXPENSES ACCRUED. WARRANTY DOES NOT COVER ABUSE OR UNAUTHORIZED PERFORMANCE UPGRADES, WARRANTY ALSO DOES NOT COVER BURNT PISTONS OR BURNT HOLES IN PISTONS.	LOGAN BACKUS	$0.00
2016-03-14	RADIATOR HOSE.	LOGAN BACKUS	$36.46
Sub-total			$36.46
Hazardous Materials Disposal			$1.64
Shop Supplies			$2.01
Sub-total			$40.11
Tax ($6.86%)			$2.50
Total			$42.61

Payments

Total Payments To Date			$42.61
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap