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Start Date	Description	Technician	Amount
2016-01-04	CUSTOMER STATES THE VEHICLE STARTED MAKING A KNOCKING NOISE AFTER STARTED ON A VERY COLD MORNING. NO SIGNS OR SYMPTOMS WERE PRESENT BEFORE THE EARLY MORNING START. TECHNICIAN STATES THE NOISE SOUNDS LIKE AN INTERNAL MECHANICAL KNOCK AND RECOMMENDS REMOVE ENGINE AND DIS ASSEMBLE TO INSPECT. TECHNICIAN REMOVED ENGINE AND DIS ASSEMBLED TO FIND CYLINDER #6 TO HAVE A BURNT PISTON WHICH LOOKS TO BE CAUSED FROM EXCESSIVE HEAT. ABSOLUTE AUTOMOTIVE HAS AGREED TO COVER THE LABOR TO OVERHAUL AND RE INSTALL ENGINE, CUSTOMER WILL BE RESPONSIBLE TO COVER COST OF PARTS.	LUKE HARRISON	$1,287.71
2017-01-06	TURBO REPAIR COST FROM GILLETTE.	LOGAN BACKUS	$450.00
Sub-total			$1,737.71
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,835.08
Tax ($6.85%)			$119.03
Total			$1,954.11

Payments

Total Payments To Date			$1,954.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap