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Start Date	Description	Technician	Amount
2016-03-17	COURTESY INSPECTION (FREE) SEE ATTACHED COURTESY INSPECTION.	LOGAN BACKUS	$0.00
2016-03-17	CUSTOMER STATES THE ENGINE RANDOMLY DIES, THE CHECK ENGINE LIGHT COMES ON, AND THE GAUGES SEEM TO GO INOPERATIVE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES; P0341, P0370, P0621, P0802, P1125, U1301. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN AT THIS TIME. TECHNICIAN CHECKED WIRING AND MAIN POWER AND GROUND CONCERNS. TECHNICIAN FOUND A LOOSE BATTERY GROUND AND RE ROUTED SEVERAL NON-FACTORY WIRES. MOST OF THE CODES STORED IN HISTORY HAVE A COMMON DENOMINATOR OF THE TWO MAIN ENGINE HARNESS CONNECTORS, TECHNICIAN PULLED CONNECTORS, TIGHTENED ALL TERMINALS, RE WRAPPED AND CHECKED IMMEDIATE HARNESS CONDITION. TECHNICIAN HAS TEST DRIVEN AND IS STILL UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN RECOMMENDS CUSTOMER DRIVE TO SEE IF SYMPTOMS RETURN.	LOGAN BACKUS	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.01
Shop Supplies			$4.90
Sub-total			$98.08
Tax ($6.85%)			$6.11
Total			$104.19

Payments

Total Payments To Date			$104.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap