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Start Date	Description	Technician	Amount
2016-03-24	COURTESY INSPECTION (FREE) WINDSHIELD IS CRACKED, HEADLIGHTS ARE PAINTED, TIRES ARE WORN OUT, SHOCKS ARE ORIGINAL.	LUKE HARRISON	$0.00
2016-03-24	CUSTOMER STATES, THEY FILLED THE VEHICLE WITH FUEL AND IT DIED THAT SAME DAY. THEY TOOK IT TO THE DEALER TO BE REPAIRED AND IT DIED AGAIN LATER AND IS STILL A NO START. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE NO FUEL PRESSURE BUILDING FROM THE CP3 HIGH PRESSURE PUMP. TECHNICIAN PERFORMED A FUEL INJECTOR RETURN TEST AND FOUND NO RETURN FUEL FROM EITHER BANK, TECHNICIAN CONTINUED DIAGNOSIS TO VERIFY IF FUEL IS BEING LOST OR PRESSURE IS NOT BEING BUILT. TECHNICIAN CAPPED OFF INJECTORS ONE AT A TIME, AFTER CAPPING OFF INJECTOR #2 FUEL PRESSURE RETURNED, INDICATING A STUCK OPEN #2 INJECTOR. TECHNICIAN REPLACED #2 INJECTOR WITH A USED KNOWN GOOD INJECTOR TO CONTINUE DIAGNOSIS. TECHNICIAN FOUND THERE TO BE AN EXTREMELY HIGH BALANCE RATE ON CYLINDER #7 OF -15, REMAINING INJECTORS ARE WITHIN SPECIFICATION AT THIS TIME. TECHNICIAN RECOMMENDS REPLACE #7 INJECTOR AS WELL. TECHNICIAN NOTES THE FUEL SYSTEM IS SUFFERING FROM A CONTAMINATED FUEL CONDITION, THE FUEL TANK AND LINES HAVE BEEN PREVIOUSLY CLEANED OUT BY A DEALERSHIP. AFTER COMPLETING REPAIRS TECHNICIAN IS ADDING RL-2 INJECTION SYSTEM CLEANER AND RECOMMENDS TEST DRIVE TO MONITOR FUEL BALANCE RATES. FUEL SYSTEM CONTAMINATION WILL MOST LIKELY WORK ITS WAY THROUGH WITH DRIVE TIME, HOWEVER ITS POSSIBLE THERE MAY BE FURTHER DAMAGE.	LUKE HARRISON	$1,017.00
2016-03-31	DIESEL - DURAMAX PREMIUM OIL CHANGE SERVICE	LUKE HARRISON	$89.99
2016-03-30	PLEASE BEND BUMPER BRACKETS INTO PLACE BEST AS POSSIBLE.	LUKE HARRISON	$89.17
2016-03-30	RL-2 DIESEL FUEL ADDITIVE	LUKE HARRISON	$13.99
Sub-total			$1,210.15
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,307.52
Tax ($6.85%)			$82.90
Total			$1,390.41

Payments

Total Payments To Date			$1,390.41
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap