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Start Date	Description	Technician	Amount
2016-05-31	COURTESY INSPECTION (FREE) LICENSE PLATE LIGHT IS OUT, RIGHT CORNER TURN SIGNAL, OIL IS DARK, TRANSMISSION FLUID IS DARK, MULTIPLE ENGINE OIL LEAKS, TRANSFER CASE IS LEAKING, UPPER RADIATOR HOSE IS SOFT, REAR DRIVELINE REAR U JOINT IS VERY LOOSE, REAR SWAY BAR BUSHINGS ARE WORN, SHOCKS LOOK RUSTY.	LUKE HARRISON	$0.00
2016-05-31	CUSTOMER STATES THE ENGINE RUNS POORLY AFTER IT COMES TO OPERATING TEMPERATURE, CUSTOMER BELIEVES THE ENGINE HAS ALSO OVERHEATED, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE CHECK ENGINE LIGHT ON WITH THE FOLLOWING CODES; P0125, P0155, P0300, THESE CODES MAY REQUIRE ADDITIONAL DIAGNOSIS. TECHNICIAN FOUND THE ENGINE ANTI FREEZE TO BE 2 GALLONS LOW, TECHNICIAN TOPPED OFF COOLANT TO CONTINUE DIAGNOSIS. TECHNICIAN FOUND THERE TO BE A BAD MISFIRE COMING FROM CYLINDER #4, UPON FURTHER INSPECTION TECHNICIAN REMOVED SPARK PLUG TO FIND IT SOAKED WITH COOLANT, TECHNICIAN CRANKED ENGINE WITH SPARK PLUG OUT TO FIND THERE TO BE A LARGE AMOUNT OF COOLANT COMING OUT OF THIS CYLINDER. TECHNICIAN BELIEVES THERE IS A POSSIBLE BLOWN HEAD GASKET, OR CRACKED CYLINDER HEAD. FURTHER TEAR DOWN DIAGNOSIS WILL BE REQUIRED IN ORDER TO VERIFY EXACT FAILURE AND CAUSE OF FAILURE.	LUKE HARRISON	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.01
Shop Supplies			$4.90
Sub-total			$98.08
Tax ($6.85%)			$6.11
Total			$104.19

Payments

Total Payments To Date			$104.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap