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Start Date	Description	Technician	Amount	Delete?	Decline?
2016-06-13	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00	X	%
2016-06-14	DIESEL - DODGE CUMMINS - PREMIUM OIL CHANGE SERVICE	JONATHAN TAYLOR	$89.99	X	%
Discount (10.00%)			-8.99880.00
2016-06-07	ON THIS YEAR OF 48RE TECHNICIAN RECOMMENDS TRANSMISSION OIL PUMP TO BE UPDATED TO PREVENT PREMATURE FAILURE.	LUKE HARRISON	$325.00	X	%
2016-07-07	PLEASE REPLACE THE TRANSMISSION COOLER.	LUKE HARRISON	$366.21	X	%
2016-06-14	TECHNICIAN FOUND THE ENGINE REAR CRANKSHAFT SEAL TO BE LEAKING AND RECOMMENDS REPLACE AT TIME OF TRANSMISSION REPAIR.	JONATHAN TAYLOR	$134.27	X	%
2016-06-14	TECHNICIAN FOUND THE REAR DRIVESHAFT MIDDLE UNIVERSAL JOINT TO BE VERY LOOSE AND THE CAPS ARE BROKEN. TECHNICIAN RECOMMENDS REPLACE U-JOINTS AT TIME OF REPAIR. CUSTOMER IS HAVING THE U JOINTS REPAIRED.	JONATHAN TAYLOR	$0.00	X	%
2016-06-07	TRANSMISSION - DIESEL - DODGE TRANSMISSION 47RE AND 48RE COMPLETE PERFORMANCE RE-BUILD WITH BILLET KIT.	LUKE HARRISON	$3,495.99	X	%
Discount (10.00%)			-349.5990.00
Sub-total			$4,052.86
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$4,170.23
Tax ($6.66%)			$293.83
Total			$4,464.06
Total Discount			$358.60

KPI's

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KPI	Target	Actual	Gap