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Start Date	Description	Technician	Amount
2016-07-01	CUSTOMER STATES THE ENGINE IS OVERHEATING. PLEASE CHECK AND ADVISE. TECH FOUND THE COOLANT VISCOUS FAN IS NOT OPERATING AND IS NOT PULLING COOL AIR ACROSS THE RADIATOR. IT IS RECOMMENDED TO REPLACE VISCOUS FAN. TECH ALSO FOUND THE A/C ELECTRIC FAN WAS NOT COMING ON WHEN A/C WAS TURNED ON. TECH HIT THE FRONT ELECTRIC FAN AND IT STARTED OPERATING. TECH RECOMMENDS ALSO REPLACING THE ELECTRIC FAN IF IT STOPS WORKING AGAIN.	LUKE HARRISON	$400.27
2016-06-22	PLEASE INSTALL CUSTOMER SUPPLIED THERMOSTAT.	LUKE HARRISON	$220.68
2016-06-22	PLEASE REPLACE CUSTOMER SUPPLIED DOOR.	LUKE HARRISON	$0.00
2016-07-14	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	JONATHAN TAYLOR	$42.00
Discount			-7.000.00
2016-07-13	TECHNICIAN FOUND THERE TO BE A FAULT IN THE WATER PUMP, COOLANT TEMPERATURE SENSOR, AND INTAKE ACTUATOR TO ADDRESS OVERHEATING CONCERN. PLEASE REPLACE LISTED ITEMS.	LUKE HARRISON	$766.37
2016-07-06	TECHNICIAN FOUND THERE TO BE LOW TO NO FLOW THROUGH THE RADIATOR WHEN DRIVING, CONTRIBUTING THE THE OVERHEATING CONCERN. TECHNICIAN RECOMMENDS REPLACE THE RADIATOR ASSEMBLY AND RE CHECK.	LUKE HARRISON	$450.27
Sub-total			$1,872.59
Tax ($6.85%)			$125.88
Total			$1,998.47
Total Discount			$7.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,998.47
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap