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Start Date	Description	Technician	Amount
2016-07-28	CUSTOMER STATES THE ENGINE STARTED BLOWING SMOKE AND RUNNING ROUGH, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND CYLINDER #3 TO HAVE AN INJECTOR STUCK OPEN. TECHNICIAN STATES THE INJECTOR #3 IS STILL UNDER PART WARRANTY. CUSTOMER WILL BE ASKED TO COVER LABOR TO REPLACE. TECHNICIAN FOUND THERE TO A FEW PARTS DAMAGED UPON REMOVAL AND RECOMMENDS REPLACE. REFER TO PARTS LIST. TECHNICIAN FOUND THE UPPER VALVE COVER BOLTS ON RIGHT SIDE BANK TO BE INCORRECT AND TOO LONG, 5 OF THE 11 BOLTS BROKE OUT THE BOTTOM SIDE OF THE LOWER VALVE COVER. TECHNICIAN WAS ABLE TO RETRIEVE AND REMOVE 4 OF THE 5 PIECES OF BROKEN ALUMINUM AND IS UNABLE TO FIND THE 5TH PIECE. REFER TO INJECTOR PARTS LIST FOR PARTS DETAILS.	LOGAN BACKUS	$428.27
2016-08-05	TECHNICIAN FOUND THE ALUMINUM COOLANT HEATER LINE ON THE RIGHT BANK TO BE LEAKING FROM A PREVIOUS ATTEMPT OF REPAIRING LINE. TECHNICIAN RECOMMENDS REPLACE LINE AT TIME OF INJECTOR REPAIR.	LOGAN BACKUS	$52.95
2016-08-05	TECHNICIAN RECOMMENDS REPLACE THE FOLLOWING PARTS FOUND BROKEN OR INCORRECT DURING INJECTOR #3 REPLACEMENT ON PASSENGER RIGHT BANK.	LOGAN BACKUS	$172.86
Sub-total			$654.08
Shop Supplies			$35.97
Sub-total			$690.05
Tax ($6.85%)			$44.80
Total			$734.85

Payments

Total Payments To Date			$734.85
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap