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Start Date	Description	Technician	Amount
2016-08-16	COURTESY INSPECTION (FREE) ADD GLOW PLUGS, CHECK RADIATOR.	LOGAN BACKUS	$0.00
2016-08-23	GLOW PLUG SET.*	LOGAN BACKUS	$168.32
2016-08-16	PLEASE REMOVE CYLINDER HEADS, CLEAN, AND INSPECT FOR DAMAGE. PERFORM CYLINDER HEAD GASKET REPAIR. PRICE FOR REPAIR IS A CLOSE ESTIMATE AND MAY VARY DEPENDING UPON EXTENT OF DAMAGE ONCE ENGINE IS DIS ASSEMBLED. TECHNICIAN FOUND THE CYLINDER HEADS TO BE CRACKED BADLY AS WELL AS THE INJECTOR CUPS CRACKED CAUSING FUEL TO LEAK AS WELL. TECHNICIAN WILL REQUIRE THE REPLACEMENT OF THE CYLINDER HEADS.*	LOGAN BACKUS	$5651.49
2016-08-23	ROCKER ARM RETAINER. *	LOGAN BACKUS	$10.79
2016-08-16	STATE - SAFETY INSPECTION TEST (ONLY)*	LOGAN BACKUS	$15.00
2016-08-23	TECHNICIAN FOUND THE RADIATOR TO BE CRACKED AND LEAKING. PLEASE REPLACE AT TIME OF HEAD REPAIR.*	LOGAN BACKUS	$398.79
2016-08-23	TECHNICIAN FOUND THE SERPENTINE BELT TO BE CRACKED, PLEASE REPLACE AT TIME OF HEAD REPAIR.*	LOGAN BACKUS	$80.11
2016-08-23	TECHNICIAN STATES THE GLOW PLUG WIRING HARNESS ON BOTH SIDES ARE BRITTLE AND BROKEN. PLEASE REPLACE AT TIME OF HEAD REPAIR.*	LOGAN BACKUS	$153.61
Sub-total			$6,478.11
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$6,575.48
Total			$6,575.48

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$6,575.48
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap